Refund policy

4. Custom Production and Lead Times Because each piece undergoes the rigorous Voyant Process—including handcrafted lamination and NoNoise AI shadow purification—standard lead times are 4 to 6 weeks from the date of acquisition. Collectors will receive technical updates as their specific work moves through the production pipeline.

5. Shipping and Fine Art Logistics Due to the scale and material sensitivity of the Signature and Collector Editions, all shipments are handled by specialist fine-art couriers.

Insurance: All works are shipped fully insured at the launch valuation ($7,995 for Signature / $3,995 for Collector).
Inspection: Upon delivery, the collector or their representative must inspect the crate for integrity. Any transit damage must be reported within 48 hours to initiate a priority restoration or replacement.

6. Refund and Cancellation Policy Given the bespoke nature of the Voyant Process and the immediate allocation of limited-edition numbers, all sales are final. Cancellations are not permitted once the production process has commenced. In the unlikely event of a technical defect in the physical build, Voyant Photography will repair or replace the work to meet our 9.5+ technical merit standard.